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2.5 Messages are transmitted clearly and precisely, and user ethics and protocols are followed

01 / 02 / 2019 Essay Updates

This paper circulates around the core theme of 2.5 Messages are transmitted clearly and precisely, and user ethics and protocols are followed together with its essential aspects. It has been reviewed and purchased by the majority of students thus, this paper is rated 4.8 out of 5 points by the students. In addition to this, the price of this paper commences from £ 79. To get this paper written from the scratch, order this assignment now. 100% confidential, 100% plagiarism-free.

Unit Sector

Not applicable.

Elements and Performance Criteria

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 

Check communications system requirements 

1.1

System features and control functions are identified

1.2

Impact of battery and signal levels on system’s capability is determined

1.3

Mobile equipment is set up to optimise communication

1.4

Channels are selected appropriate to the communication as required

2 

Communicate using communications technology 

2.1

System checks are carried out to confirm communications system is operational, in accordance with manufacturer’s instructions and workplace procedures

2.2

Communications system is operated safely in accordance with manufacturer’s instructions, workplace procedures and regulatory requirements

2.3

Telephone and radio security is maintained in accordance with workplace procedures

2.4

Channel selection is appropriate for the location and type of communication

2.5

Messages are transmitted clearly and precisely, and user ethics and protocols are followed

2.6

Public address (PA) system is used, as required, to communicate with passengers and/or crew in accordance with standard operating procedures

2.7

Incoming messages are received and answered promptly and courteously in accordance with operating procedures and regulatory requirements

2.8

Appropriate language, protocols, procedures and codes are followed when using communications systems

2.9

Received messages are interpreted and recorded in accordance with workplace procedures

2.10

Clear and unambiguous vocal communication is used

3 

Maintain communications equipment operational status 

3.1

Equipment is checked and maintained in working order in accordance with workplace procedures

3.2

Minor communications systems faults are promptly identified, diagnosed, and repaired or reported in accordance with workplace procedures

4 

Complete documentation 

4.1

Appropriate communications records are maintained in accordance with workplace procedures

4.2

Communications records are stored/filed as required


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