Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.
1. Prepare for change
1.1 Devise options once the need for change in work practices is accepted within the work unit.
1.2 Identify advantages, disadvantages and consequences of proposed suggestions.
1.3 Discuss suggested workplace changes with supervisor and colleagues and act upon as required.
1.4 Contribute to discussion of change within the workgroup.
1.5 Consider effects upon others of own personal reactions to change and make adjustments to support required change.
2. Implement and monitor change
2.1 Change own work practices according to agreed arrangements.
2.2 Advise and support others to adjust to changes in work practice.
2.3 Promote the benefits of change as opportunity arises.
2.4 Identify opportunities for continuous improvement in the workplace, refer for approval and action.
2.5 Monitor change to determine the effectiveness of revised procedures and advise senior staff of findings.
3. Work with ambiguity in the workplace
3.1 Identify ambiguity and uncertainty relating to changed roles, functions and procedures and apply focused strategies for coping.
3.2 Apply a flexible approach when carrying out instructions for changes to work practices.
3.3 Accommodate issues relating to change that cannot be resolved immediately.