Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
Plan the investigation
Clarification of the incident investigation objectives is established in conjunction with relevant personnel, in accordance with workplace and regulatory requirements
Investigation timeframes and locations are established in conjunction with relevant personnel
Required investigation resources are identified and obtained within workplace guidelines
Collect and analyse information
All relevant available incident information is obtained and collated to facilitate a detailed and accurate incident analysis
Interviews are conducted with relevant personnel to establish their recollection of events associated with the incident
Information is analysed in accordance with the established investigation objectives , based on approved conditions, applicable standards and operational guidelines
Options for action that lead to recommendations that reduce future risk are generated, in accordance with workplace and/or statutory requirements
Criteria are specified to enable objective evaluation of the options to be undertaken
Conclusions are drawn and recommendations are made that will enable a satisfactory resolution of the incident issues, and meet workplace and statutory requirements
Opportunities to enhance operational efficiency and safety procedures are documented in accordance with standard reporting guidelines
Documentation is filed and distributed to all relevant parties for consideration and subsequent action