1 Explain the need for collaborating with other departments

ML21 Collaborate with other departments

Unit aim

The aim of this unit is to provide learners with an understanding of how to collaborate with

other departments. It is also to provide learners with an ability to identify opportunities for,

and to collaborate with, other departments

Learning outcomes

There are three outcomes to this unit. The learner will:

1. Understand how to collaborate with other departments

2. Be able to identify opportunities for collaboration with other departments

3. Be able to collaborate with other departments

Outcome 1 Understand how to collaborate with other departments

The learner can:

1 explain the need for collaborating with other departments

2 explain the nature of the interaction between their own team and other departments

3 explain the features of effective collaboration

4 explain the potential implications of ineffective collaboration with other departments

5 explain the factors relating to knowledge management that should be considered when

collaborating with other departments

Outcome 2 Be able to identify opportunities for collaboration with other

departments

The learner can:

1 analyse the advantages and disadvantages of collaborating with other departments

2 identify with which departments collaborative relationships should be built

3 identify the scope for and limitations of possible collaboration

Outcome 3 Be able to collaborate with other departments

The learner can:

1 agree service level agreements (SLAs), objectives and priorities of collaborative

arrangements

2 work with other departments in a way that contributes to the achievement of

organisational objectives


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