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1. Develop organisation development plan 1.1 Analyse strategic plans to determine organisation development needs and objectives

02 / 02 / 2019 Essay Updates

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Unit Sector

Management and Leadership – Management

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop organisation development plan

1.1 Analyse strategic plans to determine organisation development needs and objectives

1.2 Consult with relevant groups and individuals to profile the organisation’s culture and readiness for organisational development

1.3 Determine who will take key roles in the organisational development process and confirm their commitment

1.4 Collect and analyse data on areas of the business experiencing problems or that need realignment

1.5 Determine and agree on objectives and strategies for organisational development

1.6 Consider change management techniques required to achieve the workplace culture outcomes and build them into the organisation development plan

1.7 Develop communication/education plans to achieve communication objectives in relation to the desired work environment and desired approach to problem-solving and developmental activities

2. Implement organisation development activities

2.1 Identify and implement consultative processes to maximise participation in the organisation development process

2.2 Undertake team development and training activities to develop collaborative approaches to problem-solving and development

2.3 Facilitate groups to articulate problems and to propose means for resolving the problems

2.4 Manage conflict between individuals and/or groups to achieve consensus or agreement

2.5 Undertake interventions in accordance with the organisation development plan

2.6 Brainstorm alternative proposals and negotiate and agree on outcomes

3. Maintain organisation development program

3.1 Undertake surveys to identify any loss of support for organisational development programs and activities

3.2 Maintain regular team meetings and individual feedback in accordance with communication plan

3.3 Set out activities and interventions in the organisation development plan and maintain, evaluate and modify them as required

3.4 Ensure senior management reinforces organisation development program by ongoing messages of support and appropriate resource allocation

3.5 Evaluate organisation development plans in terms of costs and benefits, including opportunity costs


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