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This module’s discussion will help you build your perspective of
human motivation and equity theory (Chapter 5), and link this new
understanding to performance considerations that are introduced in
Chapter 4.
1. In your current (or previous) organizational role, are you
motivated by lower or higher-order needs and motivators or hygiene
factors? Discuss and explain which specific needs and Herzberg factors
seem to be most important to you? Also use the theories presented in
Figure 5.2 and Table 5.2 to explain your primary needs and motivators.
2. Reflect on the complex factors that go into job satisfaction and
performance (pages 126-130) and integrate the following considerations
into your answer.
a. Has job satisfaction generally led to higher
performance? Or, has higher performance led to job satisfaction? Has
this varied by situation?
b. To the extent that job satisfaction has
led to the greater performance, what has been the most important
source(s) of that satisfaction? Have the most
important areas been
the Social environment, money, health benefits, physical environment,
facilities, job location, or perks? Explain your reasoning.
3. In your organization, what inequity affects people the most? Which
textbook method seems to be used to resolve that inequity? What ways
are people finding to change inputs and outputs or do they leave the
organization? Alternatively, are the people just living with the
inequity and still meeting organizational goals? Explain.
NOTE: Remember that equity compares an individual’s specific
effort-reward ratio against other organizational members or people with
comparable skills, location, job conditions, etc. Even when there is
wage (or other) dissatisfaction, the perception of inequity is less
well-founded when the groups are not comparable in the most important
ways. If you stretch the limits of comparability far enough, you can
easily find examples that will make you feel both lucky and cheated, and
many people make that choice based on personality factors like positive
vs. negative affect.
